I'm Ram Chella — founder of RevOn, creator of Artificial Identity. I work at the intersection of voice AI, BPO operations, and AI safety. From Austin, Texas.
Every AI today is a sociopath. I built the fix.
I spent the last decade in BPO operations, analyzing millions of customer service calls. That taught me something critical: the most effective interactions aren't the most articulate ones. They're the ones where the agent has something at stake — reputation, commission, pride in their work.
When I started building AI agents, I realized they lacked this fundamental ingredient. They're stateless. Memoryless. They have no identity to defend, no values to protect. So they can be jailbroken with a prompt.
Artificial Identity solves that. It's open source, MIT licensed, and built on decades of neuroscience research (Damasio's Somatic Marker Hypothesis). Give an LLM agent a structured internal self — values, cultural context, reputation stakes — and suddenly it starts behaving like a sovereign entity instead of a tool.
This is the research bet. The commercial bet is RevOn — voice AI for BPO operations that actually converts, because it's grounded in human communication principles.
Two companies, one intellectual thread: AI that operates with identity, not just intelligence.
Call Conversion Optimization platform for BPO teams. Real-time coaching for every call, built on analysis of 10M+ customer conversations. Increases conversion by 15-40%.
Visit RevOn →Open source Python middleware that gives LLM agents a structured internal self. Implement Somatic Marker Hypothesis for AI safety. Passes 10/10 adversarial jailbreak tests.
View on GitHub →Active contributor to LiveKit Agents — building infrastructure for real-time voice applications and agent frameworks.
View LiveKit →I'm always open to conversations about BPO AI, voice technology, AI safety, open source collaboration, or investment.
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